I have contacted support about our Facebook Ads account which has been used fradulently, racking up 20x our daily budget per day. The process went as follows:
Search Facebook for several hours to find somewhere to submit an Ads related support ticket
Submit a support ticket to any of the departments as none of them are relevant to your enquiry but it's all that can be done
Facebook reply instantly telling you the ticket has been closed and tellingyou to type "Re-Open case" to reopen ...
Facebook provide a phone number on their Paypal invoices: +353 06505434800. This number is invalid. Facebook really don't want you getting through to a human.
So - I have a separate Facebook account that I set up as an emergency failsafe. I know this is against the Facebook Ts&Cs, but really, when the stakes are so high, the penalties so arbitrary and the review process so opaque it would be unwise not to at least attempt some back door method of decoupling your business from Facebook if you need to. The problem is, if Facebook detects this (which they will) they will block that account too. So far it remains active though I suspect it's a ...
I work all day everyday on the internet and have done on one way or another since the late 90s. I deal with Social Media, Payment Gateways, Account integrations, website builds etc. etc. I know my way around this space pretty well. But even I'm finding the fallout of my Facebook hack difficult to navigate. Having just lost my paypal appeal (which I hadn't disputed), I've now received two emails telling me the case has been closed in my favour
This is good news of course, ...
As suspected and written about here, the Paypal case against Facebook for taking payment in a hacked facebook account has been denied.
Although expected, this would seem inconsistent behaviour by Paypal. The grounds would appear to be that a legitimate agreement between myself and Facebook was used to take the payment. However my agreement with Facebook is for a maximum daily amount that has been exceeded by 20x (not 16x as previously thought) and the account was clearly being ...
I'm quite cyber-security aware. I have a Computer Science degree and run a web development agency. I manage hundreds of websites for clients. All of my logins are unique 20 character logins generated using the Keeper password manager. I have 2FA activated on all significant accounts. I don't share passwords. I know what a phishing email looks like and receive emails almost daily from clients asking "is this email a scam?". I'm generally quite careful in this area. Even so, despite these ...
There is only one golden rule:
The ONLY thing that gets people into events is other people. If you already have people coming, other people will come. As far as nightclub events go, this is the ONLY rule that matters. I promise you.
Other rules:
As a promoter, your job is to convince people that other people are already coming. That's the only thing that matters. See the golden rule. If you try to convince people of the merit of the event, you are wasting your time. See the ...
All this digging out old stuff from my past as a Chicago Rock Cafe DJ in the 90s reminds me that they used to have this thing called "Chicago Cats" or something. Basically, the bar staff would work out a dance routine to something awful, like "Greased Lightning" and at some pre-appointed time, probably midnight, the DJ would put on the record and the "Cats" (ie barstaff) would stop serving drinks, get on the bar and perform their dance routine.
It was, without doubt, the most ...
In 1996, all the Chicago Rock Cafe DJs got together and had a big meeting (unpaid). They put on their very best thinking caps and entered the Chicago Rock Cafe 'Think Tank', chaired by the self appointed 'Head DJ', where they voiced their very best ideas. Luckily someone was on hand to minute the meeting and distribute to all the Absentees (i.e. me). This is the cream of the UKs DJ talent, thinking their very best ideas. Be awe inspired.
This diagram came from the handout provided by Luminar Leisure during one of their monthly "Patronise a DJ" meetings (which, I hasten to add, I never attended, despite constant 'last' warnings). So in 1997, nearly ten years after turning professional, I was bemused to receive a memo containing the following diagram, presumably telling me what I had been getting wrong over all these years. Idiots.
It's 1992, I'm the DJ at Cambridge's first Student night, the club's busiest night by far, my contract has just been extended and I've been given a payrise. Enter the New Manager, who's first action was to sack the existing DJs so he could put his mates in. As I'd been there nearly 5 years, had a baby son and felt a bit hard done by, I didn't want to take this lying down.
So whilst clearing out the garage today, I found this heart warming series of letters.
