Facebook provide a phone number on their Paypal invoices: +353 06505434800. This number is invalid. Facebook really don't want you getting through to a human.
I work all day everyday on the internet and have done on one way or another since the late 90s. I deal with Social Media, Payment Gateways, Account integrations, website builds etc. etc. I know my way around this space pretty well. But even I'm finding the fallout of my Facebook hack difficult to navigate. Having just lost my paypal appeal (which I hadn't disputed), I've now received two emails telling me the case has been closed in my favour
This is good news of course, ...
As suspected and written about here, the Paypal case against Facebook for taking payment in a hacked facebook account has been denied.
Although expected, this would seem inconsistent behaviour by Paypal. The grounds would appear to be that a legitimate agreement between myself and Facebook was used to take the payment. However my agreement with Facebook is for a maximum daily amount that has been exceeded by 20x (not 16x as previously thought) and the account was clearly being ...